The communication among the doctors, nurses and receptionists at the clinic isn't good.
Because I have these experiences:
- Some nurse listened to me well and wrote it down, but it was not communicated correctly to my doctor.
- I left some receptionist a message to my doctor, she said it was communicated, but the doctor did not hear it.
- I told my doctor what medication I needed, but she gave me something a bit different.
I have unsatisfactory towards the clinic, because
-My doctor has told me “We do not have enough time to treat two complains at one consultation”, when I had the same symptom on two parts of my body.
-When I didn’t like certain aspects of ointments or creams, I told them, but they did not think of or suggested other options, even I asked for it.
-When I suggested another medicine I have used before in another clinic, they did not take my suggestion simply because they don't use them in the clinic and they did not explain why.
-my doctor is in a hurry and stressed...
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